Operations Workflow Specialist For Start-Up Businesses

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2012

Early on, I worked with small (and some, big) businesses and realized that they were struggling with lack of consistency in their operations. Tasks were being done differently each time, causing confusion, delays, and errors. I saw that without a structured process, businesses couldn’t scale or even manage daily operations efficiently.

This insight pushed me to dig deeper into the importance of SOPs and efficient systems as a foundation for any successful business.

Early Beginnings – Discovering the Need for Streamlined Processes

2017

In this phase, I started collaborating with startup businesses to help streamline their operations. I saw first-hand how they were wasting time re-explaining tasks to team members and virtual assistants (VAs). This not only slowed down productivity but caused growth stagnation because they couldn’t delegate effectively.

I began understanding that clear processes were not only about getting tasks done, but they were the key to freeing up time for business growth and making scalable decisions.

Gaining Expertise – Working Closely with Startups

How it all started

2019

Early on, I worked with small (and some, big) businesses and realized that they were struggling with lack of consistency in their operations. Tasks were being done differently each time, causing confusion, delays, and errors. I saw that without a structured process, businesses couldn’t scale or even manage daily operations efficiently.

This insight pushed me to dig deeper into the importance of SOPs and efficient systems as a foundation for any successful business.

Building Systems – First Successful Implementation of SOPs

2021

As I worked with more clients, I began to realize that many startups were not only lacking processes but were also stuck in operational chaos. They didn’t have clearly defined roles or responsibilities, and accountability was lacking. This led to missed deadlines, miscommunication, and a constant feeling of putting out fires.

Through clear process creation and better team management, I helped businesses gain clarity in their operations and boosted their capacity to scale. By focusing on SOPs, I enabled them to delegate tasks efficiently and trust their team to handle the day-to-day operations.

Expanding Client Base – Helping Startups Scale

2025

Over time, I began to specialize in managing entire operations for startups. I saw that high employee turnover was another major issue because businesses were burning out their team with unclear processes and no system to manage workloads. It became clear that building an efficient system wasn’t just about processes—it was about creating a culture of accountability and clear ownership

By focusing on these areas, I helped clients not only create a smooth workflow but also reduce employee turnover, increase team morale, and improve overall business efficiency.

Specializing in Operational Management – Adding Value to Startups